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Returns Policy

We want you to be happy with your purchase.

If for any reason you are not satisfied with your purchase, it can be returned within 14 days of receipt and and you will receive a full refund.

Items should be returned unused and undamaged.

Please obtain proof of posting.

To return a product , mail it to address on packaging slip or to JUMOC LTD, 1st floor, North Westgate House, Harlow, Essex, England, CM20 1YS. Please obtain proof of posting when returning items.

You will be responsible for paying shipping costs for return of items. 

If your chosen  product or good is unavailable and you do not wish to wait until it is back in stock, we can provide you with a full refund.

If you wish to cancel an order, this should be made within 24 hours of placing the order. 

We can sometimes make changes to an order once it has been placed. Please email us as soon as possible. This includes but not limited to adding/removing items, billing or shipping address updates and shipping method. Should you wish to cancel your order, you have 24 hours after placing the order to do so. Please input the correct address and contact details at checkout. If we are unable to make the changes we will let you know.

Exchange of products are subject to availability. Please email info@shopigbotees.com